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Domestic Violence and Violence Against Women and Girls

Domestic Violence and Violence Against Women and Girls (VAWG) Services​

Please see below for all support available. For more information visit Domestic Abuse Website. 

In an Emergency you should ALWAYS Call 999

If you are in danger and unable to talk on the phone, call 999 and then press 55. This will transfer your call to the relevant police force who will assist you without you having to speak.

Our Independent Domestic Violence Advocates (IDVA) and Hate Crime Casework service are still available. However, due to Government guidelines around Covid 19, the drop-in service at the Shadwell Centre will not be available, neither will our Domestic Abuse One Stop Shop.

If you are experiencing domestic or ‘honour’ based abuse currently and would like emotional or practical support over the telephone, there are several options:

Local Support:

Tower Hamlets Local Support Services Contact Details

Offer advocacy and support to any victim of domestic abuse in Tower Hamlets aged 16+  

020 3795 5064
(Monday to Friday -
9am to 5pm)

[email protected]


Secure email: 
[email protected]

Tower Hamlets Crisis Inrvention Service

020 3222 4027
Monday to Friday 
9am to 5pm 
10am to 6pm

Stratford /Thames Magistrates 
Court updates

0300 303 0645


[email protected]

Bowling & Co Solicitors 

(Legal advice relating to domestic abuse and family law, such as non-molestation orders, child arrangement, or divorce)



020 8221 8000
07464 925 083
Email: [email protected] 

Tower Hamlets VAWG Team 
Duty line for signposting and victims onto specialist VAWG services.

0800 279 5434

Monday to Friday 9am to 5pm

[email protected]

Tower Hamlets Housing Options Service
Team (HOST)
Will no longer have a drop in service.
For those at risk of homelessness contact HOST





020 7364 7474 

Monday to Friday-  9am to 5pm

After 5pm call their

emergency line on 

020 7364 4079

Adult Safeguarding Team  020 7364 5005
Children Safeguarding Team  020 7364 3444


If you require information or advice about a court related case, please contact the Police Officer in charge or your IDVA/Support Worker.

National Support:

Tower Hamlets National Support Services

Contact Details 


National Domestic Violence 

For free safety advice and refuge spaces is open 24 hours a day 7 days a week 

0808 2000 247 

(24 hours, 7 days a week)

Free rail journeys are available for victims who are offered a refuge place.

To apply for train tockets, email:

[email protected] 

Galop (LGBT + community)

0800 999 5428

Monday - Friday

1.30 - 4pm 

Email: [email protected] 

 Men’s Advice 

0808 801 0327 


Monday & Wednesday;

Tuesday,Thursday, Friday)

Email:[email protected]


Provides advice and support for deaf adults and young people experiencing domestic abuse. 

020 3947 2600 

Abuse Team are being redirected – if unable to get through then please email the service.

Text 07970 350366

Email: [email protected]

Rights of Women  Offer free legal advice and have online guidance on issues such as: immigration and asylum, child contact arrangements and criminal law. 
Surviving Economic Abuse If you are experiencing economic abuse, Surviving Economic Abuse has practical advice. 
Women’s Aid
have an online support service. They also have provided survivors a COVID-19 safety guide. Women’s Aid and Imkaan also coordinate free rail travel via the “Rail to Refuge” Scheme once a refuge place has been offered.
Monday - Friday 10am-12pm

Provides a free-to-download mobile app, Bright Sky, which hides as a weather app but provides support and information to anyone who may be in an abusive relationship or those concerned about someone they know.

0808 196 1482

Email: [email protected]


Other VAWG Support:

Other VAWG Support Services  Contact Details 

Rape Crisis
If you are a girl (aged 14+) or woman and have been a victim of sexual assault, you can contact Rape Crisis. 

For survivors aged 16+ Rape Crisis have a Live online Chat Helpline open Monday to Friday (Various times)

0808 802 9999

Everyday between 12-2.30pm and


Beyond the Streets 
Provides outreach support to women involved in prostitution continue to support women 

0800 133 7870 

Email: [email protected]

Female Getal Mutilation (FGM)

020 7377 8725 

Monday - Friday
9am to 5pm



Forced Marriage Unit

Can be contacted for advice and support or you can contact them via facebook: Forced Marriage page.

020 7008 0151 

Email: [email protected]

Karma Nirvana 

Organization supporting those at risk of ‘honour’ based abuse and forced marriage 

0800599 9247 
9am -5pm

Email:[email protected]

National Stalking Helpline

If you are experiencing stalking or Monday to Friday- 9.30am - 4pm except for Wednesdays when it is open 1 - 4pm harassment. 


0808 802 0300



Modern Slavery Helpline
If you believe that someone is being trafficked for the purposes of sexual exploitation you can report your suspicions.

08000 121 7000



The Deaf Health Charity
A specialist domestic abuse support service for Deaf adults and children

Perpetrators of Abuse

If you are worried about how you are treating your partner or family member and want to stop your behaviour, you can contact Respect on 0808 802 4040 or email: [email protected]

Safety advice if you are living with your abuser

  • Keep your phone charged and on you at all times
  • Ensure phone credit is topped up
  • Keep away from the kitchen if trying to find a safe space / avoid your abuser
  • Speak to a trusted neighbour about the situation and ask them to call 999 if they hear loud noises/arguments
  • At the first sign of abuse call 999 for help

The Women's Aid website has safety advice and a COVID-19 safety guide.

If your abuser has access to your phone/internet access, please delete your browsing history after you have visited the site.

Worried about a friend or neighbour?

If you are worried that your friend or neighbour is experiencing domestic abuse you can:

  • Reach out to the victim and let them know that you care
  • Ask the victim if they are ok
  • Call 999
  • Report it via Crimestoppers on 0800 555 111 or complete the form 
  • Silence Shields Abuse Campaign, contact Solace – 0808 802 5565

Contact Information 

Domestic Abuse
Tel: 0203 795 5064
Email: [email protected]

You could be the person that makes a difference.