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Welcome to the Tower Hamlets Local Offer

Find information about what is available in Tower Hamlets for families, children and young people aged 0-25 with Special Educational Needs and Disabilities (SEND). For further information contact Family Information Service on 020 7364 6495.

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SEND

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Advice, Information and Support Services

You Said We Did

  • You Said

    Consultation with over 400 parents and young people when setting up website. Families said they wanted information for all family not just those with SEND

    We Did

    We ensured wide range of information for all families including childcare, leisure and events was available not just SEND specific

  • You Said

    You said you didn’t know about the Local Offer

    We Did

    We are continuing to raise awareness through outreach, updated promotional material, Twitter Account

  • You Said

    You said you wanted to be more involved in Local Offer and disseminating information to parents/carers

    We Did

    We continue to support the development of the Parent Ambassadors Programme through training and actively recruiting more parents

  • You Said

    You said you wanted more videos

    We Did

    More videos have been sourced and uploaded

  • You Said

    Parents and young people wanted site to be more easily navigated and accessible for all

    We Did

    We committed funding to improve site with work commencing in November 2019

  • You Said

    Our Time YP Forum and other YP consulted with at outreach events said they wanted a separate Young Peoples Zone on the Local Offer

    We Did

    Work has begun on developing this with young people involved in look, design and content

  • You Said

    You said you wanted more Brain Injury Charities that work with children, families and adults with SEN

    We Did

    We added more of these charities on LO and added to our twitter account (@thlocaloffer)

  • You Said

    You said you wanted the feedback page to be in a prominent position as it was not easy to find

    We Did

    This is now on the front page

  • You Said

    You said you didn’t know about the Local Offer

    We Did

    We are continuing to raise awareness through outreach, updated promotional material, Twitter Account

  • You Said

    You said that Young People wanted to be included in reviewing the information that is on the Local Offer, regarding information that is suitable for them

    We Did

    We currently have Young People Ambassadors who regularly check the information

  • You Said

    You said that information was not easily accessible and that you wanted more links to information

    We Did

    This has been reviewed and information is now easier to find. Links to information have been checked and updated where needed to update broken links

  • You Said

    You said that you wanted more visuals

    We Did

    We have developed the Local Offer with added visuals

  • You Said

    You said you wanted more news articles

    We Did

    News items are updated daily

All 'You Said We Did'

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