You Said We Did
Listening to you is how we make positive changes
You Said
Consultation with over 400 parents and young people when setting up website. Families said they wanted information for all family not just those with SEND
We Did
We ensured wide range of information for all families including childcare, leisure and events was available not just SEND specific
You Said
You said you didn’t know about the Local Offer
We Did
We are continuing to raise awareness through outreach, updated promotional material, Twitter Account
You Said
You said you wanted to be more involved in Local Offer and disseminating information to parents/carers
We Did
We continue to support the development of the Parent Ambassadors Programme through training and actively recruiting more parents
You Said
You said you wanted more videos
We Did
More videos have been sourced and uploaded
You Said
Parents and young people wanted site to be more easily navigated and accessible for all
We Did
We committed funding to improve site with work commencing in November 2019
You Said
Our Time YP Forum and other YP consulted with at outreach events said they wanted a separate Young Peoples Zone on the Local Offer
We Did
Work has begun on developing this with young people involved in look, design and content
You Said
You said you wanted more Brain Injury Charities that work with children, families and adults with SEN
We Did
We added more of these charities on LO and added to our twitter account (@thlocaloffer)
You Said
You said you wanted the feedback page to be in a prominent position as it was not easy to find
We Did
This is now on the front page
You Said
You said you didn’t know about the Local Offer
We Did
We are continuing to raise awareness through outreach, updated promotional material, Twitter Account
You Said
You said that Young People wanted to be included in reviewing the information that is on the Local Offer, regarding information that is suitable for them
We Did
We currently have Young People Ambassadors who regularly check the information
You Said
You said that information was not easily accessible and that you wanted more links to information
We Did
This has been reviewed and information is now easier to find. Links to information have been checked and updated where needed to update broken links
You Said
You said that you wanted more visuals
We Did
We have developed the Local Offer with added visuals
You Said
You said you wanted more news articles
We Did
News items are updated daily