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You Said We Did

Listening to you is how we make positive changes

You Said

Consultation with over 400 parents and young people when setting up website. Families said they wanted information for all family not just those with SEND

We Did

We ensured wide range of information for all families including childcare, leisure and events was available not just SEND specific

You Said

You said you didn’t know about the Local Offer

We Did

We are continuing to raise awareness through outreach, updated promotional material, Twitter Account

You Said

You said you wanted to be more involved in Local Offer and disseminating information to parents/carers

We Did

We continue to support the development of the Parent Ambassadors Programme through training and actively recruiting more parents

You Said

You said you wanted more videos

We Did

More videos have been sourced and uploaded

You Said

Parents and young people wanted site to be more easily navigated and accessible for all

We Did

We committed funding to improve site with work commencing in November 2019

You Said

Our Time YP Forum and other YP consulted with at outreach events said they wanted a separate Young Peoples Zone on the Local Offer

We Did

Work has begun on developing this with young people involved in look, design and content

You Said

You said you wanted more Brain Injury Charities that work with children, families and adults with SEN

We Did

We added more of these charities on LO and added to our twitter account (@thlocaloffer)

You Said

You said you wanted the feedback page to be in a prominent position as it was not easy to find

We Did

This is now on the front page

You Said

You said you didn’t know about the Local Offer

We Did

We are continuing to raise awareness through outreach, updated promotional material, Twitter Account

You Said

You said that Young People wanted to be included in reviewing the information that is on the Local Offer, regarding information that is suitable for them

We Did

We currently have Young People Ambassadors who regularly check the information

You Said

You said that information was not easily accessible and that you wanted more links to information

We Did

This has been reviewed and information is now easier to find. Links to information have been checked and updated where needed to update broken links

You Said

You said that you wanted more visuals

We Did

We have developed the Local Offer with added visuals

You Said

You said you wanted more news articles

We Did

News items are updated daily