Provider Details

Contact Details

Reset - Tower Hamlets Drug & Alcohol Service
Telephone No

Suitable for ages

Age of Users
From 18 To 99


Service Description

An integrated service which provides structured drug and alcohol treatment to Tower Hamlets residents aged 18 or over.

Support offered includes advice and information for substance users (drug & alcohol) and concerned others; substitute medication for heroin addiction; community alcohol detoxification; key work and group work; nurse appointments for healthcare assessments; female only provision; testing for HIV, hepatitis B, C and immunisation; access to needle exchange and other services including assessment for accessing inpatient detoxification and residential rehabilitation services; counselling; advocacy; whole family interventions; support for clients experiencing domestic violence and onward referral to further support services.

Clients will have access to a wide range of additional support including support and advice on how to access education, training and employment (ETE), benefits, day programmes and aftercare.

The service also supports users with complex drug or alcohol related needs. These complex needs may be due to: Physical health, mental health, using a number of drugs including alcohol in a chaotic way and Pregnancy.

Reset is also supported by outreach and recovery support services

Additional Information

Additional Information

There are a wide range of interventions available to drug and alcohol users, their families and carers or others affected by addiction. Some of the interventions offered are listed below:
• Advice and information
• Key working and one-to-one counselling
• Group Programmes
• Blood-borne virus service
• Substitute Prescribing
• Community Alcohol Detoxification
• Family support
• Assessment for residential detoxification and rehabilitation
• Needle exchange
• Benefits advice
• Support and advice on how to access Education, Training and Employment (ETE)


Cost per Session
Cost per Hour
Cost per Day
Over 2's Cost per Week
Under 2's Cost per Week

Opening Times

Opening Times
MondayFrom 09:30To 17:30
TuesdayFrom 13:00To 20:00
WednesdayFrom 09:30To 17:30
ThursdayFrom 09:30To 20:00
FridayFrom 09:30To 15:30
SaturdayFrom 10:00To 14:00

Questions & Answers

Can Families Self-Refer To The Service?
Do You Cater For Over 8s?

Further Information

Provider Type
Health Services
Delivery Channels
Office / Premises
How to Contact
In Person Telephone
Referral Criteria
None (Self-referral)

Details last updated

Last Updated
07 August 2020