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Tower Hamlets Behaviour & Attendance Support Service


Service Description

Tower Hamlets Attendance & Welfare Service (AWS)
LBTHAttendance&[email protected]
Telephone Line(s):
020 7364 0390 / 020 7364 3416

Tower Hamlets Behaviour Support Team Service (BST)
[email protected]
Telephone Line:
020 7364 6476

The Behaviour and Attendance Support Services provides a range of support to schools in order to support their capacity to ensure good attendance and positive behaviour for learning for all pupils, including those with SEND.

We aim to promote best practice in order for schools to be able to be fully inclusive.

The support offered can be whole school, cohort or individual and the team will work with schools to address their specific needs.

Additional Information

Additional Information

PDC Building Hours (Opening & Closing Times):

Term Time:
Monday 07:30 To 18:00
Tuesday 07:30 To 18:00
Wednesday 07:30 To 18:00
Thursday 07:30 To 18:00
Friday 07:30 To 17:00

School Holidays:
Monday 07:30 To 17:00
Tuesday 07:30 To 17:00
Wednesday 07:30 To 17:00
Thursday 07:30 To 17:00
Friday 07:30 To 17:00

Behaviour Support:Training for staff, whole school policy and practice review, assessment for individuals and cohorts, exclusion analysis and action planning, advice and support for complex cases of challenging behaviour.
Attendance: The service aims to improve school attendance, reduce truancy and to ensure that children fully benefit from education that is provided in Tower Hamlets.

The Attendance Welfare advisors can offer a range of support from oversight and support for attendance systems, working with complex cases with poor attendance and advice and support to staff if they need to consider legal action for non-attendance

Suitable for ages

Age of Users
From 5 years to 25 years



Questions & Answers

Can Families Self-Refer To The Service?
Do You Have Child Protection Policies And Procedures
Eligibility - Can The Service Be Accessed By Extended Family Members Or Carers
Has A Service Description?
Is There A Waiting List?
Registered For 2 Year Old Grant

Further Information

Provider Type
Education Advice & Support Services Education Advice & Support Services Education Advice & Support Services
Delivery Channels
E-Mail Telephone Office / Premises
Referral Criteria
None (Self-referral)