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What parents and carers need to know

What Parents and Carers Need To Know

Government Guidelines - What are the Government saying, take a look at the latest government guidance regarding the closure of schools


Free School Meals - Do you want to know more about Free School Meals?  Take a look at Tower Hamlets guide.

How do I know if I am eligible for Free School Meals?

Your child may be eligible to get Free School Meals if you get any of the following:

  • Income Support
  • Income-Based Jobseeker's Allowance
  • Income-Related Employment and Support Allowance
  • Support under Part VI of the Immigration and Asylum Act 1999
  • The guaranteed element of Pension Credit
  • Child Tax Credit (provided you are not also entitled to Working Tax Credit and have an annual gross income of no more than £16,190 per year)
  • Working Tax Credit run-on-paid for 4 weeks after you stop qualifying for Working Tax Credit
  • Universal Credit - if you apply on or after 1st April 2018 your houshold income must be less than £7,400 a year (after tax and not including any benefits you received)


Do you need Support with Food?

First Love Foundation - Referrals Only.  First Love Foundation are offering deliveries to vulnerable individuals who are self-isolating or experiencing income shock.  You must complete a referral form and email the completed form to First Love Foundation - for more information call 020 3069 9877

Bow Food Bank (Drop In) - St Mary's Church, 230 Bow Road, London, E3 3AH; Monday drop in between 09:30 - 12:30 - you can contact the Bow Food bank by email

Bethnal Green Food Bank (Drop In) - St Matthew's Church, St Matthew's Row, London, E2 6DT; drop in's take place the 1st and 3rd Friday of the month between 10:00 & 12:00 - for more information you can call 020 7739 7586 or email

Foodcycle - The Methodist Church, 1 Merchant Street, London, E3 4LY.  Takeaway service on Fridays at 19:00.  This service is open for anyone with a special emphasis for those who may be vulnerable


Or just need to know who will deliver?

There are now lots of local shops providing a delivery service to everyone - why not take a look and see if they are delivering in your area


School Admission and Appeals - to find out more read our guide here

Health - Are you unsure about whether to go to the Dr's or Hospital then why not see this guide for more information.  It is important if you are sick to seek medical advice.


Services - Majority of services are still open, to find out more take a look at our Services page, but if you can't find what you are looking for of just need more information and advice then call the Family Information Service on 020 7364 6495