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Citizens Advice Bureau


Service Description

Whitechapel Citizens Advice Bureau offer free, confidential, impartial and independent advice to everyone on their rights and responsibilities.

Our advisers help people to resolve their problems with debt, benefits, employment, housing, discrimination, and many more issues.

Advice may be given face to face or by phone.

Additional Information

Additional Information


1) Advice Services at the Whitechapel CAB
- 32 Greatorex Street, London, E1 5NP 0207 247 1050

# Appointments: Monday Tuesday Wednesday Thursday and Friday (Pre booked appointments only)

# Drop in: Monday Tuesday and Wednesdays 9.30am-5.00pm – Due to a high demand for our service, please ensure you arrive early. (Clients are seen on a first come first serve basis)

# Telephone Advice: Mon-Friday 10.00am-4.00pm (0344 826 9699)

# Information via email: [email protected]

# Assisted Information: Mon-Friday 9.30am-5.00pm

2) Advice Services at the Idea Store Watney Market
- 260 Commercial Road, E1 2FB
- Thursday 9.30am – 12pm Appointments only

3) Advice Services at the One Stop Shop
- 1 Gladstone Place, E3 5EQ
- Wednesdays 9.30am – 12pm – Appointments only

4) Advice Services at the Crisp Street Idea Store
- 1 Vesey Path, East India Dock Road, E14 6BT
- Thursdays 9.30am -12pm – Appointments only

Appointments for above sessions booked at drop in sessions or via telephone advice line

5) Royal London Hospital
- Tuesdays and Fridays 9.30-5.00PM
- Appointments for above sessions booked by dialysis patients only
- Renal / Dialysis patients only
- Email: [email protected]
- Telephone: 07415 905 679

6) Teviot Neighbourhood Centre
- Wyvis Street, Poplar E14 6QD
- Tuesday 2.00pm - 4.00pm
- Appointments booked at drop in sessions or via telephone advice line

7) Mile End Hospital - Bancroft Road, E1 4DG
- Wednesday 2.00pm – 5.30pm
- Appointments booked through the hospital

8) Parents Advice Centre
- 30 Greatorex Street, E1 5NP
- Tuesdays, 9.30am-12.30pm
- Appointments booked at drop in sessions or via telephone advice line

9) Specialist Debt and Crisis Advice
- 32 Greatorex Street, E1 5NP
- Monday to Friday


10) Health Links, XX Place Surgery
- Alderney Building, Mile End Hospital, E1 4DG
- Fortnightly on a Friday
- Provided for patients only

11) Health Links, Wapping Practice
- 22 Wapping Lane, London E1 2RL
- Wednesday 2pm-5.30pm provided for patients only, 020 7481 9343

12) Health Links, St Stephen’s Health Centre
- Bow Community Hall, William Place, E3 5ED
- Thursday’s 9.30am – 12.30pm
- Appointments are made via the surgery reception for surgery patients only,
020 8980 1760

13) Health Links, Albion Health Centre
- 333 Whitechapel Road London E1 1BU
- Friday 2.00pm-5.30pm
- Appointments are made via the surgery reception for surgery patients only, 020 7456 9820

Suitable for ages

Age of Users
From 16 To 99



Questions & Answers

Are The Premises Accessible For Wheelchair Users?
Can Families Self-Refer To The Service?
Do You Have A Waiting List?
Do You Have Car Parking Spaces?
Do You Have Child Protection Policies And Procedures
Do You Offer Specific Support For Children With Additional Needs?
Further Information On Opening Times
Has A Service Description?
Premises Accessibility
Registered For 2 Year Old Grant

OFSTED Information

OFSTED Last Inspection and Summary
09 July 2013

Further Information

Provider Type
Advice, Information and Support Services Money & Welfare Advice
Delivery Channels
E-Mail In Person Post Telephone Web Site One To Stop Shops Office / Premises Idea Store
Eligibility Criteria
Child Aged 11 And Above Tier 1: Universal
Available Facilities
Disabled Access Healthy Eating Ict Facilities Internet Connection Kitchen Play Area Public Toilets
Referral Criteria
None (Self-referral) Via Social Care Professional