Provider Details

Contact Details

Provider
Tower Hamlets Citizens Advice Bureau
Telephone No

Suitable for ages

Age of Users
From 11 To 99

Address Details

Street Number
32 Greatorex Street
Town
London
Postcode
E1 5NP

Description

Service Description

Whitechapel Citizens Advice Bureau offer free, confidential, impartial and independent advice to everyone on their rights and responsibilities.

Our advisers help people to resolve their problems with debt, benefits, employment, housing, discrimination, and many more issues.

Advice may be given face to face or by phone.

Additional Information

Additional Information

GENERALIST ADVICE SERVICE

1) Advice Services at the Whitechapel CAB
- 32 Greatorex Street, London, E1 5NP 0207 247 1050

# Appointments: Monday Tuesday Wednesday Thursday and Friday (Pre booked appointments only)

# Drop in: Monday Tuesday and Wednesdays 9.30am-5.00pm – Due to a high demand for our service, please ensure you arrive early. (Clients are seen on a first come first serve basis)

# Telephone Advice: Mon-Friday 10.00am-4.00pm (0344 826 9699)

# Information via email: towerhamlets@eastendcab.org.uk

# Assisted Information: Mon-Friday 9.30am-5.00pm

2) Advice Services at the Idea Store Watney Market
- 260 Commercial Road, E1 2FB
- Thursday 9.30am – 12pm Appointments only

3) Advice Services at the One Stop Shop
- 1 Gladstone Place, E3 5EQ
- Wednesdays 9.30am – 12pm – Appointments only

4) Advice Services at the Crisp Street Idea Store
- 1 Vesey Path, East India Dock Road, E14 6BT
- Thursdays 9.30am -12pm – Appointments only

Appointments for above sessions booked at drop in sessions or via telephone advice line

5) Royal London Hospital
- Tuesdays and Fridays 9.30-5.00PM
- Appointments for above sessions booked by dialysis patients only
- Renal / Dialysis patients only
- Email: socialwelfareadvice@eastendcab.org.uk
- Telephone: 07415 905 679

6) Teviot Neighbourhood Centre
- Wyvis Street, Poplar E14 6QD
- Tuesday 2.00pm - 4.00pm
- Appointments booked at drop in sessions or via telephone advice line

7) Mile End Hospital - Bancroft Road, E1 4DG
- Wednesday 2.00pm – 5.30pm
- Appointments booked through the hospital

8) Parents Advice Centre
- 30 Greatorex Street, E1 5NP
- Tuesdays, 9.30am-12.30pm
- Appointments booked at drop in sessions or via telephone advice line

9) Specialist Debt and Crisis Advice
- 32 Greatorex Street, E1 5NP
- Monday to Friday

HEALTH LINKS ADVICE SURGERIES

10) Health Links, XX Place Surgery
- Alderney Building, Mile End Hospital, E1 4DG
- Fortnightly on a Friday
- Provided for patients only

11) Health Links, Wapping Practice
- 22 Wapping Lane, London E1 2RL
- Wednesday 2pm-5.30pm provided for patients only, 020 7481 9343

12) Health Links, St Stephen’s Health Centre
- Bow Community Hall, William Place, E3 5ED
- Thursday’s 9.30am – 12.30pm
- Appointments are made via the surgery reception for surgery patients only,
020 8980 1760

13) Health Links, Albion Health Centre
- 333 Whitechapel Road London E1 1BU
- Friday 2.00pm-5.30pm
- Appointments are made via the surgery reception for surgery patients only, 020 7456 9820

Costs

Cost
Free

Opening Times

Opening Times
MondayFrom 09:30To 17:00
From 09:30To 17:00
TuesdayFrom 09:30To 17:00
From 09:30To 17:00
WednesdayFrom 09:30To 17:00
From 09:30To 17:00
ThursdayFrom 09:30To 17:00
From 09:30To 17:00
FridayFrom 09:30To 17:00
From 09:30To 17:00

OFSTED Information

OFSTED Last Inspection Date
09 July 2013
OFSTED Last Inspection Summary
Outstanding

Questions & Answers

Are The Premises Accessible For Wheelchair Users?
Yes
Can Families Self-Refer To The Service?
Yes
Do You Have A Waiting List?
No
Do You Have Car Parking Spaces?
No
Do You Have Child Protection Policies And Procedures
Yes
Do You Offer Specific Support For Children With Additional Needs?
Yes
Further Information On Opening Times
Yes
Has A Service Description?
Yes
Premises Accessibility
Yes
Registered For 2 Year Old Grant
No

Further Information

Provider Type
Advice, Information and Support Services Money & Welfare Advice
Delivery Channels
E-Mail In Person Post Telephone Web Site One To Stop Shops Office / Premises Idea Store
How to Contact
Email In Person Post Telephone Web Site
Eligibility Criteria
Child Aged 11 And Above Tier 1: Universal
Available Facilities
Disabled Access Healthy Eating Ict Facilities Internet Connection Kitchen Play Area Public Toilets
Referral Criteria
None (Self-referral) Via Social Care Professional

Details last updated

Last Updated
30 November 2017