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Housing Support

Do you need housing support and advice?  
There is a range of free confidential and independent advice on housing rights and responsibilities.  The information below includes details of Local Advice Agencies, that may be able to assist.  They all currently employ specialist housing advisors and solicitors.


Would you like more information about how to join the housing register? Please visit the Tower Hamlets Website - Housing Register and click on 'apply to join the housing register'.

You can also contact The Lettings Team on 020 7364 2826 and request a medical priority form.  You will be asked to provide a copy of your child's diagnosis report.  Alternatively, you can email them.

General Advice and Legal

Island Advice Centre

You can book an appointment to see a housing advisor, ring the telephone advice line or come to a drop-in advice session on Friday between 10am-12 noon. 

Address: Island House, Roserton Street, E14 3PG 
Tel: 020 7987 9379 
Email: [email protected]

Tower Hamlets Law Centre

You can book an appointment to see a housing advisor or drop-in evening advice sessions on alternate Monday evenings 6.30pm to 8pm. 

Address: St Anne Street, Unit 1, off 789 Commercial Road, E14 7HG
Tel: 020 7538 4909
Email: [email protected] 

Stifford Centre

You can book an appointment to see a housing advisor.
Address: 2- 6 Cressy Place, E1 3JG
Tel: 020 7790 3632 

Legal Advice Centre 

Come to a drop-in session. 
Address: University House, 104 Roman Road, E2 ORN
Tel: 020 8980 2205 

Tower Hamlets Citizens Advice Bureau 

Address: 32 Greatorex Street, E1 5NP
Tel: 020 7247 1050 Advice Line: 0344 826 9699 (Monday-Friday, 10am-5pm) 
Email: [email protected] 

Drop-in sessions on Mondays, Tuesdays and Wednesdays from 9:30am, operated on a first-come, first served basis.  Attend one of these sessions to be assessed for a referral by appointment to the Whitechapel Legal Advice Clinic, which is held every Tuesday evening at 6pm (by appointment only).  Alternatively, the service can also be accessed via our telephone advice line. 

Toynbee Hall 

Attend office, phone or email Monday–Friday 10am–4pm, to complete an Initial Assessment to access advice services. 

Address: The Community Centre, 52 Old Castle Street, London, E1 7AJ 
Tel: 020 7392 2953 
Email: [email protected]