Skip to main content

Early Help Hub


Service Description

The primary role of the Hub is to provide a single point of access for the public, and all those working with children, young people and their families within the local community and across the authority, offering advice and recommending support for a range of issues which include:

•Family breakdown
•Housing problems
•Emotional health and well-being
•Money troubles
•Children’s and young people’s behaviour
•Drug or alcohol addiction

Early Help Enquiry Form -

Additional Information

Additional Information

The aim of the Hub is to improve communication and information sharing across the authority, including internal and external partners, in order to support more effective delivery of services where there is a need for an Early Help offer response. The EHH has four main functions:

1. Providing information, advice and guidance to the public and professionals who have queries about children who may need a coordinated Early Help response.
2. Screening early help enquires to ensure an appropriate level of response for children, young people and their families which include those cases referred across or redirected from Children’s Social Care.
3. Where necessary, the exception rather than the rule, undertaking direct work with families to assess need before identifying the most appropriate Lead Professional who can carry out an Early Help Assessment (EHA) and who can co-ordinate the multi-agency, family action plan.
4. Support practitioners to complete assessments and convene Team around the family (TAF) meetings by offering advice and guidance.

Suitable for ages

Age of Users
From 0 To 25



Questions & Answers

Do You Have Child Protection Policies And Procedures
Eligibility - Can The Service Be Accessed By Extended Family Members Or Carers
Is There A Waiting List?

Further Information

Provider Type
Advice, Information and Support Services
Delivery Channels
Office / Premises Home Visit Case Work
Referral Criteria
None (Self-referral)