Housing benefit is a social security benefit that can help people on a low income with their rent. The amount of housing benefit awarded varies according to the income, savings, rent, family composition and personal circumstances of the claimant and anyone else living in his/her household. For further information please telephone the council’s Benefits Contact Centre on 020 7364 5001. To make a new claim for housing benefit, the applicant needs to complete a Tower Hamlets full claim form. To request a form:
• Telephone 020 7364 5001 or email the Benefits Service. If the claim form is completed and returned within one calendar month of the date it was requested then the date it was requested will be treated as the claim date.
• Visit one of the council’s One Stop Shops. If the form is completed and returned within one calendar month of being handed out then the date it was requested will be treated as the date of claim.
• Download a claim form from the Tower Hamlets website and complete it and either post to the Benefits Service or take it to your nearest One Stop Shop.
This is available at: www.towerhamlets.gov.uk/lgsl/51-100/69_housing_benefit.aspx