Provider Details

Contact Details

Family Action
Telephone No

Suitable for ages

Age of Users
All Ages

Address Details

Street Number
Albert Jacob House
62 Roman Road
E2 0PG


Service Description

Family Action transforms lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation across England.

We have been building stronger families since 1869 – today working with over 45,000 families through 120 community-based services. Thousands more are supported financially through our national small grants programmes.

Reaching out to those in need, we strengthen families and communities, build skills and resilience and improve the life chances of everyone we work with.

Our services are innovative; we believe in the strengths within families and our approach to support which can achieve maximum impact. We seek to empower everyone we work with so we add significant value – to the lives of services users, to those who commission services and to those who create policy and influence change for the future. Find out more about how we monitor and evaluate our work.

Additional Information

Additional Information

Family Action has a strong and successful history of building stronger families, and as we look to the future our values and behaviours define us and underpin all the work we do. We can achieve our ambitions by always:

Being people focused
Reflecting a ‘can do’ approach
Striving for excellence in everything we do
Having mutual respect for everyone we work with, work for and support through our services

We offer family trips, outings service users groups, parent programmes, open days and workshops.



Opening Times

Opening Times
MondayFrom 09:00To 17:00
TuesdayFrom 09:00To 17:00
WednesdayFrom 09:00To 17:00
ThursdayFrom 09:00To 17:00
FridayFrom 09:00To 17:00

Questions & Answers

Are The Premises Accessible For Wheelchair Users?
Can Families Self-Refer To The Service?
Do You Have A Waiting List?
Do You Have Car Parking Spaces?
Do You Have Child Protection Policies And Procedures
Eligibility - Can The Service Be Accessed By Extended Family Members Or Carers
Registered For 2 Year Old Grant

Further Information

Provider Type
Advice, Information and Support Services
Suitable For
Social Development Impairment Attention Deficit Disorder Attention Deficit Hyperactivity Disorder (ADHD) Complex Needs Dyslexia Moderate Learning Difficulty (MLD) Speech, Language & Communication Needs (SLCN) Autistic Spectrum Disorder (ASD) Other Special Educational Needs/ Disability
Delivery Channels
In Person Outreach Services Telephone Office / Premises Home Visit Case Work
How to Contact
In Person Telephone
Eligibility Criteria
Resident Of Tower Hamlets Tier 1: Universal Tier 2/3: Borderline Tier 3: Specialist Child Aged Between 5 To 19
Available Facilities
Disabled Access Kitchen Meeting Rooms Public Toilets
Referral Criteria
Via Children And Adult Mental Health Project

Details last updated

Last Updated
03 August 2017