Provider Details

Contact Details

Dear Albert
Telephone No

Suitable for ages

Age of Users
From 16 To 0

Address Details

Street Number
The Michael Wood Centre
53 Regent Road


Service Description

Dear Albert is a social enterprise which specialises in peer mentoring and making recovery more visible by bringing together existing resources. We have close links with peer support fellowships such as Smart Recovery, NA, AA and work in close collaboration with statutory funded drug and alcohol agencies, private rehabs, local authorities and substance misuse charities.
Dear Albert welcomes, supports and inspires substance clients with SEND needs, such as mental health, emotional health, learning disabilities, behavioural difficulties and physical disabilities through the often challenging road to recovery.

We provide a free national helpline to support clients and families in crisis with drugs and alcohol. We work with clients and families (short to long term) to resolve resistance/ambivalence and increase motivation for change. We undertake assessments which enable us to support clients into an appropriate treatment programme.

Additional Information

Additional Information

We offer a national social media peer support network and publish a magazine called Service User News, which is designed to address topics of recovery and signpost to local free resources.

We have recently developed a cartoon character called ‘Our Albert’ which aims to communicate specifically to young people. Future editions of Service User News will integrate the rest of the cartoon family and will start to deliver family related messages of support and recovery.

We also provide local film viewings of the acclaimed Dear Albert Recovery Documentary by Nick Hamer and drug and substance misuse education events to local authorities and drug and alcohol services throughout the year.



Opening Times

Opening Times
MondayFrom 08:00To 22:00
TuesdayFrom 08:00To 22:00
WednesdayFrom 08:00To 22:00
ThursdayFrom 08:00To 22:00
FridayFrom 08:00To 22:00
SaturdayFrom 08:00To 22:00
SundayFrom 08:00To 22:00

Questions & Answers

Are The Premises Accessible For Wheelchair Users?
Can Families Self-Refer To The Service?

Further Information

Provider Type
Advice, Information and Support Services
Suitable For
Autistic Spectrum Disorder (ASD) Challenging Behaviour Epilepsy Hearing Impairment and Deafness Mental Health Diabetes Emotional Needs Attention Deficit Disorder Attention Deficit Hyperactivity Disorder (ADHD) Social, Emotional, Behaviour Difficulty (SEBD)
Delivery Channels
How to Contact
Email In Person Telephone
Eligibility Criteria
Tier 1: Universal
Available Facilities
Car Parking Disabled Access Kitchen Meeting Rooms Public Toilets
Referral Criteria
None (Self-referral)

Details last updated

Last Updated
03 August 2017