Provider Details

Contact Details

Provider
Asthma UK
Telephone No

Suitable for ages

Age of Users
All Ages

Address Details

Street Number
Asthma Uk
Street
18 Mansell Street
Town
London
Postcode
E1 8AA

Description

Service Description

We're the UK's leading asthma charity. There are over five million people with asthma in the UK, and we're here for them when they need us most.

Advice and support to people with asthma and their family and friends. We campaign and seek to influence to improve the quality of life for people with asthma.

We provide information via our website or publications. We also have an advice line staffed by specialist asthma nurses.

Additional Information

Additional Information

Please note: We are unable to answer any medical queries by email. If your asthma has been troubling you or you have questions about your medicines or inhalers, please call our asthma nurses on 0300 222 5800 (Option 1).

During busy times we may not be able to answer your call straight away. If that happens, please leave us a message, including your name and number. One of our nurses will call you back as soon as possible. We will attempt to phone you back three times, so if you are unable to take our calls, contact the Helpline again. Please note that when we call back it will show on your handset as a private number.

What if it’s an emergency?

If you are having an asthma attack right now, or you can’t breathe normally and your reliever inhaler (usually blue) isn’t helping, please hang up and call 999 for an ambulance. If you are having other difficulties with your asthma, please contact your GP. You can also call NHS Direct on 111.

What if I have speech or hearing difficulties?

We offer the Talktype facility for callers who have speech difficulties and / or hearing difficulties and who have access to a textphone. A Typetalk operator will join the line to relay the conversation.

Costs

Cost
Free

Opening Times

Opening Times
MondayFrom 09:00To 17:00
TuesdayFrom 09:00To 17:00
WednesdayFrom 09:00To 17:00
ThursdayFrom 09:00To 17:00
FridayFrom 09:00To 17:00

Questions & Answers

Can Families Self-Refer To The Service?
Yes
Do You Have Child Protection Policies And Procedures
Yes
Eligibility - Can The Service Be Accessed By Extended Family Members Or Carers
Yes
Has A Service Description?
Yes
Is There A Waiting List?
No
Open To Extended Family?
Yes
Registered For 2 Year Old Grant
No

Further Information

Provider Type
Advice, Information and Support Services
Suitable For
Long Term Medical Conditions
Delivery Channels
Office / Premises E-Mail Telephone
How to Contact
Email Telephone
Eligibility Criteria
None Tier 1: Universal
Referral Criteria
None (Self-referral)

Details last updated

Last Updated
05 December 2017